Since 2020, cybercrime has skyrocketed by 600 percent with new tactics to lure your business into danger. Many of the threats hide in plain sight, but remain masked under the anonymous veil of the dark web’s advanced VPN systems. The dark web houses numerous threats from money laundering to fraudulent government documents and, you guessed it, tools for cyberattacks. So, what cybersecurity and dark web protection tools can you implement to protect your business, New York? Read on to discover GEM Technologies’ do’s and don’ts of dark web protection for your business.
DON’T — Wait Until a Data Breach to Fortify Cybersecurity
What would happen to your business if you lost 80 days of operations? That’s the scary reality for many businesses, with the average containment time of a data breach clocking in around 80 days. Not to mention the damage that is done before a breach is even detected. The average time it takes to realize a data breach has occurred was approximately 228 days in 2020. And with the nearly untraceable, underground channel available through the dark web, that amount of time can lead to irreparable damage for your business.
DO — Install Automated Threat Detection Software
With ransomware attacks claiming a victim every 11 seconds, it’s critical to have 24/7 threat detection and rapid response plans in place to protect your business. Automated detection will not only thwart the suspicious activity, but it will provide real-time alerts for your team to react to the specific data that’s potentially compromised, so you can get ahead of any further threats. Additionally, you’ll be able to stay ahead of the curve by understanding potential vulnerabilities in your current system.
DON’T — Assume Your Employees Know What to Do
Your employees are likely assets to your business, except in the case of dark web cybersecurity. Stanford University researchers discovered that nearly 88 percent of all data breaches were caused by an employee mistake. And even if they do know how to detect a suspicious email or link, more often than not, the leading cause of a victim falling for phishing scams is distraction. Take the time to invest in cybersecurity trainings, business continuity plans and response plans for your team. These small windows of time could eventually mean the difference between growth or closure of your business. Don’t leave it to chance.
DO — Have a Password Management System
Password management systems and software can help your team create unique passwords and add an extra layer of cybersecurity and dark web protection. And with 42 percent of companies relying on sticky notes to manage their passwords, it’s certainly a worthwhile and simple solution. These systems focus on password security, character variance and automated password update notifications to ensure your team stays safe and sound over the long term.
DON’T — Leave Software and Hardware Unpatched
Did you know that 60 percent of data breaches exploited weaknesses in software for which a patch or security update was available and not applied? By not patching your software and hardware, you leave the door wide open for malicious actors from the dark web to access your systems and data. Best practice calls for updating your security tools regularly and as soon as they become available. Setting automated security updates can also ensure your entire team stays compliant with best practices.
DO — Partner with an Expert
Trying to keep up with the evolution of cyberthreats, the newest technology and best practices can be exhausting, especially if you don’t have years of experience under your belt. That’s why it’s best to partner with a managed service provider, like GEM Technologies. Our diverse background spanning across numerous industries and tools allows us to respond faster and with the precision needed to protect your business. MSPs also offer insights into technology trends, ways to promote growth and managing security in a customized fashion that allows you to plan ahead.
Reduce Your Stress with Expert Guidance
Whether you just want an extra layer of security or are looking for a more robust partnership that offers strategic guidance, GEM Technologies is your number one choice. To learn more about the strategic technology services we offer, connect with one of our friendly and knowledgeable representatives today.
At GEM Technologies, we see New York businesses fall victim to cyberattacks on a regular basis. And while we all would like to think we’d never fall for such schemes, cybercriminals are getting craftier in their approaches as time goes on. Imitating big brands like Microsoft, DHL, Google, Amazon and more, they use logos, brand colors and common errors like locked accounts or fake fraud messages to panic recipients into clicking malicious links or providing credentials.
On average, organizations remediate 1,185 phishing attacks each month. That’s nearly 40 attacks a day! And a surprising number of these scams accomplish what the attackers set out to do. In fact, 74% of attacks targeting American businesses like phishing were successful, according to Expert Insights.
But you don’t have to fall into the statistics. Here are four phishing prevention tips you can use to stop phishing attacks from undermining your business.
Phishing prevention is within your control with email security filters. Email security filters scan employees’ computers for malicious content and block the delivery of bad emails while allowing the delivery of good ones. Email security also can stop an email before it ever reaches its intended recipient. It can be deployed as a cloud service or as an on-premises application. Other software, like post-delivery protection, sits in your email and monitors for suspicious activity. It keeps an eye on inbound, outbound and internal communications for malicious content and uses AI and machine learning to identify and recognize individuals’ communication, while scanning their email for questionable activity.
Employees who have completed security awareness training are more likely to report a suspicious email. In fact, after completing one year of training, organizations of all sizes saw an 87% improvement rate, according to the latest KnowBe4 Phishing by Industry report. After some training, your employees can become your biggest defenders against phishing attacks, rather than prime targets.
Backup Your Data
Did you know that nearly 75 percent of cyberattacks targeting U.S. businesses end up successful? One in five of those cyberattacks are attributed to phishing. To add to the threat, hackers of all types are increasing their activities. When your data is breached, the key to preventing downtime, brand damage and a recovery lag is to have backups in place. The best way to combat cyberattacks, like phishing, is to maintain frequent backups in multiple locations. And be sure to test often.
Incorporate a Managed IT Partner
Managed service providers, or MSPs, can enable your devices with SEG, set up PDP and provide insights on the latest phishing ploys circulating your area. Even better, an MSP can provide a robust set of security measures to protect your data from cyberthreats. Outsourcing your IT security needs means you can let your MSP handle the headaches of staying ahead of cyberthreats and potential breaches.
Cyber risks are only as strong as your security solutions. Even though the possibility of a cyberattack is frightening, GEM Technologies can help you relax knowing we have your back 24/7. Contact us today and take back control of your business security.
The world is constantly changing. Profound shifts in consumer expectations demand that companies across all industries deploy new technologies that serve to maintain business continuity and optimize critical operations. Did you know that more than 80 percent of businesses surveyed expect their IT budgets to grow or stay steady over the next year? GEM Technologies is always ready to help you pivot with expert IT consulting services.
IT spending can be linked to several factors, including escalating security concerns surrounding a remote workforce and the need to update outdated IT infrastructure. However, between hardware, software, managed IT and cloud services, it can be difficult to decide where to allocate your IT budget. In this blog, we’ll be reviewing three ways IT support and consulting can maximize your budget resources and get the greatest benefit for your business. Here are three ways to maximize your IT budget, while investing in a scalable, custom IT strategy.
1. Avoid Unnecessary Expenses
One of the most common ways companies waste money is by making unnecessary upgrades or investments on equipment or features your business doesn’t need. When a new operating system or application provides innovative functionality that helps your employees perform their jobs more efficiently, it makes sense to incorporate these systems or applications. However, certain companies follow a set upgrade schedule that requires either replacing old systems after a certain number of years or migrating to a new operating system after a certain amount of time has passed.
It’s considerably more reasonable and cost-effective to evaluate the weaknesses in your current IT infrastructure and create a plan for any necessary updates that aligns with your budget and current goals. With IT consulting services, we will take care of the upgrades and make certain any updates in software or hardware are beneficial to ensure maximum efficiency and network security for your business.
2. Pay Only for What You Need
If you’ve ever found yourself asking how your business can achieve greater pricing predictability, scalability and transparency with its IT services, it may be time to consider a subscription-based IT plan. Think about it this way: a good portion of your IT budget is most likely allocated to services you either didn’t want but were included in your plan or thought you would need. Maybe you aren’t even sure what you’re paying for anymore.
With a subscription-based IT plan, you can not only have a much clearer picture of your IT consumption and costs, but you can also scale your IT services up and down to accommodate periodic or unexpected changes in workload. The plan directly correlates with the needs of your business and realigns your IT spending and capability with your active usage.
3. Enjoy Custom Recommendations
One of the biggest benefits of partnering with a team of technology experts that specializes in IT consulting is that they will learn about your business objectives and recommend solutions that increase performance, agility and security, all while improving the bottom line of your business. This includes making sure that often overlooked areas of IT, such as backend disaster recovery and backup, don’t slide off your radar. No matter whether you’re looking to focus on slicing costs or increase the security of your current infrastructure, we’ll sit down with your team, listen to your concerns and collaborate with you every step of the way, creating an IT strategy that works best for your business.
Transform Your Business and Optimize Your IT Budget
With the right technology expert, you can address the unique needs of your business, align your IT priorities with your business priorities and maximize your IT budget like never before. At GEM Technologies, we’ll assist in deploying a forward-thinking IT strategy that sees your essential processes are optimized, your needs are addressed and you save money in the process.
No matter what industry you’re in, your business likely depends on a wide variety of online communications and services. From virtual chat software to customer-facing support systems, losing network access could leave your company scrambling to deal with a plethora of negative consequences. Delays in one area could lead to problems in another, and even the restoration of the services could result in a workflow backup, loss of productivity and eroded confidence in your company. According to Gartner, something as minor as one minute of downtime can cost your company up to an average of $540,000 an hour. Without cybersecurity solutions in place, your business is vulnerable to devastating downtime.
Whether it’s because of a power outage, natural disaster, or basic human error, no company can afford to deal with the extensive impacts of system downtime. The best way to mitigate downtime risks and minimize the associated costs is to invest in preventative maintenance. If you’re interested in keeping your downtime levels as low as possible without breaking the bank, review these three cybersecurity solutions that can help you avoid costly downtime. At GEM Technologies, we can provide the solutions your business needs to thrive.
- Identify and Address Threats with a Risk Assessment
To keep your organization protected, it’s important to gain visibility into the existing and emerging threats to your critical assets, operations and intellectual property. The most efficient and cost-effective method of accomplishing these goals is to conduct a thorough risk assessment. This is where your company can identify your current IT requirements, review the adequacy of your existing cybersecurity policies, analyze threats and vulnerabilities and develop practical recommendations for improvement.
- Protect Your Business with a Multi-Layered Cybersecurity Strategy
The key to providing the most comprehensive defense against a variety of cyberthreats is to layer multiple types of security measures so that the gaps, loopholes and vulnerabilities between each measure are significantly smaller, allowing hackers considerably less time and the ability to gain entry. Why settle for a strategy that focuses exclusively on network security when you can deploy a multi-layered strategy that encompasses everything from firewalls and data backup to cloud security and mobile device protection? To implement a strategy like this in your organization, you’ll need to analyze existing weaknesses in your IT infrastructure, review existing security policies and create an integrated mesh of protection around your company’s systems.
- Teach Your Employees to be the First Line of Defense with Cybersecurity Training
If your employees aren’t capable of recognizing a cyberthreat, they cannot be tasked with avoiding, reporting or mitigating one. On the other hand, making employees aware of cyberthreats and how to combat them, is a surefire way of strengthening one of the most vulnerable links in the chain. After all, approximately 95 percent of security breaches occur as a result of human error. No number of firewalls or amount of security software can combat the negative impact of employees who are left vulnerable to phishing, malware and other sneaky tactics. To make sure your employees are the first line of defense against cyberthreats, you’ll want to invest in an ongoing training program that’s customized for your unique business needs.
Secure Your Critical Systems from Cyberthreats and Unplanned Downtime
If you’re looking to invest upfront in proactive cybersecurity measures and greatly mitigate the chances of a security breach hurting your operations and breaking the bank, it’s time to partner with a technology partner that has your best interest in mind. At GEM Technologies, we’ll assist you in identifying current and emerging threats, implementing multilayered cybersecurity solutions and providing your employees with cybersecurity training to help mitigate any potential risks. Contact one of our security experts today!
With a global return to the office quickly approaching, the CEOs of the world’s most influential companies are carefully planning what a return to ‘normal’ will look like. According to the 2021 CEO Outlook Pulse Survey, more than half (69%) of companies plan to build upon their suite of digital collaboration tools thanks to cloud services, more than half (69%) of companies plan to build upon their suite of digital collaboration and communication tools.
Why? The answer most likely lies in the fact that businesses can save up to $11,000 per year for every employee who works from home at least part-time. If you are interested in reaping the benefits of reduced overhead costs, review these three ways to leverage technology to your advantage. For more ways to streamline your business and improve productivity, contact GEM Technologies for all your technology needs.
1. Create a Location-Flexible Work Environment with Cloud Services
As a business owner, you know that outsourcing to remote workers and creating a location-flexible work environment is considerably more cost-effective than maintaining a traditional office work environment. The challenge is determining which tools are most effective at reducing operational overhead while ensuring work is getting done. One solution may be cloud services.
Expect lower implementation costs and minimal maintenance. And with consumption-based autoscaling, you’ll only pay for the resources you use. These benefits are key in reducing capital expenses and improving productivity. Your workforce will be able to work, collaborate and securely access the data they need from anywhere in the world.
2. Slash Costly Phone Bills with VoIP
It’s not uncommon to think of your office phone system as an unavoidable business overhead expense. However, if you’ve been using the same telecom technology for years without evaluating newer alternatives, you’re almost certainly paying more than you should. By cutting your landline connection and switching to Voice over Internet Protocol (VoIP) technology, you can make calls via a broadband internet connection. You can save as much as 50% on VoIP technology, depending on your current system and carrier.
Another key benefit of VoIP is mobility. Your employees can travel anywhere in the world and use their phone to make and receive calls. There are also no additional charges for adding, moving or changing lines.
3. Spend More on Mobile Devices
If you’re looking to slash costs and increase business communication, it’s time to invest in laptops, tablets and other forms of mobile workstations. Not only are mobile workstations considerably more power efficient than desktop computers, but laptops and tablets are also designed to be easy to use. Your remote workers and your bottom line will thank you.
Reach Out to a Technology Partner You Can Trust
When you invest in the right tools, you can reduce your operational overhead costs, increase productivity and achieve your business goals. At GEM Technologies, we’ll help you identify the right technology upgrades, implement best practices and empower your team with a flexible, efficient work environment. Contact our team to get started.
Cybersecurity has rightfully been an area of concern for many business owners, especially regarding network safety and work from home security. According to a study by IBM, human error is the leading cause of 95 percent of cybersecurity breaches. And with Kate Lister, president of Global Workplace Analytics, estimating that 70 percent of our workforce will shift to telework by 2025, this leads to even greater concern for employers following suit.
So, what can companies do to protect their business against cyberattacks, even with a remote workforce? In this blog, we’ll cover just how you can move forward to secure your company and ensure your work from home security is up to par to battle against an array of cyberthreats.
The Concerns Surrounding Remote Data Security
Remote workforces create a lack of visibility, control and awareness for employers regarding the daily digital practice of their workforce. This leaves not only the employees open to potentially malicious activity, but the employer and their clients as well. And hackers are fully aware of this! More and more, we see businesses falling prey to a number of business privacy and data breaches, including:
- Phishing Scams
- Password Attacks
- Session Hijacking
- Business Email Compromise (BEC)
- And More
Every cyberthreat has the potential to cause long-term damage to your reputation and profitability. So, with risk looming around every digital corner, what can businesses do to halt hackers in their tracks?
#1 – Educate Your Team
The adage, knowledge is power, is a cliché for a reason. Educating your remote workforce on what role they play in protecting the company as a whole is vital to ensure costly mistakes are avoided. Train your team regarding what recent cyberthreats are floating around and clearly define protocols they should implement should data breaches occur.
An additional measure you can take is to provide employees with password policies that require strong, unique passwords and mandatory updates. This ensures that business privacy is never sacrificed over a simple mistake.
Another valuable policy to implement and share with your employees is a data loss prevention (DLP) plan. DLP strategies aid employees in spotting potential risks, active threats and ensures vital information is consistently backed up should the need to retrieve said information ever arise. These easy steps could save your business’s reputation, companywide data, client information and profitability down the road.
#2 – Equip Your Team
Even though providing your team with equipment may seem costly, breaches into your company’s data can be catastrophic. When introducing personal devices to your network, you create easier access points for hackers to retrieve your data. One fix to this is to implement virtual private networks (VPN) and network security measures. These act as gateways to extend private networks across public ones and secure access from any device to your network. As a bonus, you can also better isolate data breaches from your private network.
Having cloud security is another way to ensure data being transferred between remote employees stays protected against cyberthreats. In general, a great rule of thumb to improve work from home security is to implement tools and software that can be regularly updated internally across any number of remote devices. Cloud-based software provides access to those who need it, and security against those who don’t.
#3 – Expand Your Team
Because cybersecurity technology is always evolving to stay ahead of sophisticated cyberthreats, technology updates and clever hackers, it’s best practice to hire an individual or team of IT experts to assess internal and external threats, conduct and evaluate cybersecurity reports, update security hardware and software and ensure downtime remains minimal. However, IT support and cybersecurity roles are notoriously difficult to fill and oftentimes, the hiring process can drag out while you hunt for qualified candidates.
By hiring an external IT support team to manage your services, you’ll get all the benefits of a full-stack team of IT experts at a fraction of the cost of an internal hire. We provide benefits like ongoing support, IT consulting for in-office and work from home security tools and data loss prevention techniques. To learn more about how our expertise can benefit your business, contact us today!
As we have learned, telework and remote work collaboration offer undeniable perks to businesses. Although reduced overhead and improved worker satisfaction are great advantages for any company, telework also introduces a lot of challenges. It’s easy for a remote workforce to feel isolated. They can’t connect with their team as easily as they would like. They also experience burnout.
The good news is that there are ways you can address these challenges and keep your team connected. With the right remote collaboration tools, your team can work smarter, faster and improve communication. What technology do you need? Let’s discuss five tools that improve collaboration so your remote workforce can thrive.
1) Personalize the Meeting Space with Live Video Chat Technology
We all know about the tremendous rise in popularity of video chat software. In April 2020, Zoom saw over a 60 percent increase in their consumers’ spending. The reason why is simple. Zoom, Slack and Google Hangouts offer face-to-face interactions that increase engagement. Remote workers initiate team collaboration instant meetings, screen-share important resources, record valuable information for future use and stay informed in chat rooms.
With video conferencing software, teams can host teleconference meetings quickly and effectively. They can invite unlimited participants. People can stream from pretty much any type of device. This allows employees to foster teamwork and collaboration. Whether you’re hosting a companywide meeting, one-on-ones, training course, client meeting, or virtual event, live video chat technology facilitates a creative work environment that brings teams closer together from anywhere.
2) Connect Through Communication Solutions
Internal emails are no longer a thing. All in-house messaging can now be performed with communication tools like Microsoft Teams and Slack. Remote workers can have private conversation threads, organize group chats or align projects into specific group channels. They can also take advantage of integrated file sharing, easy search features and video conferencing capabilities that make working on projects easier.
Although chat rooms are often seen as a workplace distraction, this is a misperception. Team communication tools allow teams to assemble in one place, organize their workflows and get across the information they need quickly and clearly. Team communication solutions speed up work on projects and make certain everyone is on the same page.
3) Prioritize Tasks with Workflow Management Tools
To get your team working together from anywhere, you need a workflow management tool that can help you coordinate projects, prioritize tasks and streamline operations. With a project management tool like Jira, Trello, Basecamp, Monday or Wrike, you have access to in-depth planning features, project tracking applications and a clear visual presentation of task flows. There are also tools to assess employee productivity, get status updates on projects and more.
Remote collaboration and workflow tools help your employees set priorities, meet deadlines and share resources. These applications also provide managers with transparency around productivity and the statuses of projects. With the right workflow management tools, your remote team can enjoy their flexible work schedule and still have the guidance they need for assignments.
4) Use Microsoft 365 for Complete Team Collaboration
For complete collaboration solutions, Microsoft 365 checks off all the boxes, especially for remote work. With a multi-purpose application, remote workforces can use the same applications they have used their entire career on a cloud-based platform. They can work on projects together, share worksheets instantly, reduce overlap, miscommunication and other issues that impact productivity.
Microsoft 365 allows teams to work smarter and faster in a shared workspace. Companies can coordinate everything they need, including internal and client-facing meetings with shared calendars. Teams can also collaborate seamlessly with access to team chat messaging sessions, video conferencing meetings and shared worksheets.
Download Our eBook for More Tips
With the right people, processes and technology, you can collaborate at your best and make remote work easier. If you are interested in learning more work from home collaboration tips, download our Ultimate Guide to Empower Your Remote Workforce.
According to a Harvard Business Review study, 71 percent of the managers surveyed believe that employee engagement is one of the most critical factors in overall organizational success. Considering that most organizations shifted to remote work in 2020, it’s fair to say that every organization could use more work-from-home motivation.
In today’s fast-paced environment, it can be challenging for businesses to keep their team focused and connected. But suppose you can find creative ways to increase your remote team’s engagement. In that case, you will see increased productivity, improved work quality and a higher retention rate of top talent. If you are interested in boosting remote workforce engagement, review these three creative ways to motivate your remote team. For more ways to empower your remote workforce, download our Ultimate Guide.
1) Encourage Face-to-Face Interactions
If 2020 taught us anything, it’s that we can have face-to-face interactions from anywhere. Video conferencing tools like Zoom, Microsoft Teams and Slack can boost engagement and help create a workplace culture that everyone loves. Daily meetings on video are now part of the new normal. There are several other ways that video conferencing technology can increase workforce engagement, including:
-Send Quick Video Messages: Every interaction doesn’t have to be live. Break up the monotony of the video call by sending remote employees prerecorded video messages. Keep them up to date on projects, offer training tips or thank them for their hard work.
-Hold One-on-One Meetings: The perception is that remote workers want to be left alone. The reality is that most remote workers wish to have personalized attention. Hold bi-weekly one-on-one meetings with each member of your team and listen to what they have to say.
-Host Virtual Events: Successful companies have shown an incredible amount of creativity to boost engagement through fun virtual events. Whether it’s a virtual lunch-and-learn, happy hour, trivia game or holiday party, help your team facilitate ways to interact with one another outside of work.
2) Keep Them Connected from Anywhere
To fight off feelings of isolation, remote teams want to connect with their colleagues. Closer communication can also lead to a happier, more productive workforce, so it’s a win-win for employers and remote teams alike to stay connected. With Microsoft 365, remote teams have access to communication tools like Microsoft Teams. This cloud-based platform keeps them engaged in a centralized location for all their communication needs. They can message each other, organize group chats, schedule video calls and share documents in real time.
Team communication tools improve your project workflow, and they can also help team members build relationships. Employees can chat through messenger, celebrate special events in group channels and hold one-on-one video meetings all in one convenient application. The latest technology keeps teams connected and collaborating at their best — and it also increases worker satisfaction.
3) Show Them You Appreciate Their Hard Work
High performers expect to be recognized, which can be a little more challenging when your team is working from home. Fortunately, several technology tools can help you reward your team how you see fit. Sending virtual gifts through email to your team never goes out of style, but if you want to increase company-wide visibility, give praise through a cloud-based HR tool like Bamboo HR or Zenefits. Another option is to invest in an online rewards program like Bonusly to gift your hard-working employees some additional perks. Regardless of how you reward your team, the goal is to show appreciation, improve your company culture and motivate your team.
Reach Out to a Technology Partner You Can Trust
When you drive work-from-home engagement and properly motivate your remote workforce, you can improve employee satisfaction, increase productivity, reduce overhead and reach your business goals. We hope this blog has helped you learn a few creative ways to motivate your team with the newest technologies. If you are interested in leveraging technology to improve the way your remote team works together, download our Ultimate Guide to Empower Your Remote Workforce to learn more.
2020 has been far more educational than most organizations realize. This past year’s events have set the stage for how all business will be conducted moving forward. The strongest and most dynamic companies adapted their communications and collaboration technologies to work efficiently from any location. This change enabled them to have the foundation necessary to compete. Will you be among them?
The road ahead still has blind corners, but making the right changes now will prepare you for any twists and turns in the professional world moving forward. Discover how your MSP can help you take the lessons learned in 2020 and adapt them for future success.
The Latest Tech is Essential
There’s a good chance that some or all your staff switched to remote work at some point in 2020. This was a headache for many businesses because of the numerous unknowns. Business leaders found themselves asking:
- What is the best video chat and phone application?
- How will my staff collaborate on projects?
- Is there a way to protect my data during remote access?
While it may have been a hectic few months, the businesses who found the answers to these questions got back to work before the rest. With a reliable VoIP solution, your team will be able to video chat and call internally and externally from wherever an internet connection exists. Additionally, a cloud file-sharing software like Microsoft’s SharePoint can provide secure and efficient storage. With a robust suite of cybersecurity software, your data will remain safe no matter where it’s accessed. When you have the tools necessary to deal with the unexpected, you can compete more easily.
Fewer Headaches, More Success
Downtime is the enemy of any business. There are a lot of incidents that you expect and plan for by investing in technology. According to The Business Journals, the top three causes of downtime are:
- Cybersecurity threats
- Power or Internet outages
- Hardware failure
This doesn’t consider the likelihood of natural disasters or workspace disasters, like a tornado or building fire, respectively. When your organization is prepared for anything, you stand a much better chance of decreasing downtime and getting your team back to work. No matter if you’re facing a flood, the next pandemic or you simply want to open up your remote staff options, you’ll be free to plan your next steps.
Your MSP Can Make It Happen
Investing in the latest tech to maintain communications and mitigate downtime is a must, but you still have a business to run. Are you prepared to ensure your investment is set up correctly and maintained so your staff could communicate and collaborate at all times? With Communications as a Service (CaaS), you don’t have to worry about it.
CaaS allows you to hand off the planning, deployment and maintenance of your communications concerns from the very start so that you can stay focused on your daily tasks. When you partner with a managed services provider, this becomes your reality. They take the time to understand your current needs and future goals to ensure you have the communications services you need.
We Can Get You There
With the right technology in place, you and your team won’t waste valuable time troubleshooting communications tech. As your technology provider, we want you to know how to best use your IT. This way, you can unite your entire staff with communications and collaboration technology that fully integrates with your existing systems. Allow our expert staff to prepare your business for what comes next with the best communications and collaboration technology available.
Get the conversation started when you meet with us. Contact us today!
“Communication is key” may read as cliché, but that doesn’t make it any less true. Whether you’re aiming to grow a business relationship or strengthen an internal team’s ability to collaborate, clear and concise communication will always unlock success.
Whether your employees are returning to the office, continuing their remote work or a hybrid of the two, technologies that increase efficiency and improve internal and external communication are vital to what your organization can accomplish. With the right technologies supporting your organization’s communication and collaboration efforts, you can better position yourself to compete in your channel.
How the World Works
No matter your industry, the working world has changed. Many businesses still aren’t sure if their entire staff will return to the office by the first quarter of 2021. Either way, you need solutions in place that will increase productivity and make your work easier. The right communication and collaboration technologies can aid:
- File Sharing
- Data Storage/Backup
No matter if your staff is separated by feet or miles, before next year begins, your need for dependable and efficient communication technologies remains quite real. With the right solutions in place, you can adequately take on the above-mentioned tasks and boost productivity.
Great Tech Makes It Happen
The easier it is for your team to share ideas, data and documents, the easier it will be for them to complete their tasks with greater quality at higher speeds. Most organizations have some form of internal office instant messaging system and use a video conferencing service. However, if these systems aren’t operating as a unified solution, you and your team are wasting time and money.
With a centralized system like Microsoft Office, you can work with greater efficiency. Microsoft Office is much more than spreadsheets and a word processor. It allows you to securely store and share documents internally, and with clients via SharePoint. Moreover, the Teams application enables you to communicate via instant messaging, phone, and video with greater reliability than the independent competitors.
When you connect everyone in a unified data system, you will reach new levels of success beyond your initial expectations.
In-Service of Your Success
While these solutions sound great on paper, migrating your entire business and its data over to the Microsoft Office suite is a challenging hurdle to clear. The most straightforward solve for most companies is to invest in Communications as a Service (CaaS). This service places the burden of unifying your phone, video conferencing, messaging and data collaboration on the shoulders of a technology partner.
They will work with your team and internal technology professional to move you to the solution you want with little to no downtime. Run your company on the best technology available without stopping its progress when you allow a team of professionals to provide CaaS.
How We Can Help
Without the right technology in place, you and your team could be wasting valuable time on troubleshooting inefficient programs that don’t communicate with each other. With the right technology provider, you can unite your entire staff with collaboration software that is fully integrated. Allow our expert staff to prime your business for 2021 by bolstering your communication and collaboration needs.